Terms and Conditions

A) General Conditions

1. These contractual terms and conditions apply to the service provided on Hoteltick.com.

2. The Hoteltick.com website in all its content, and inherent copyrights, are owned by the commercial company Sunday Treasure, LDA, a company with taxpayer number 516 041 665.

3. The user, who will only be able to use the service for personal purposes, when accessing and using the website, is bound to full compliance with these terms and conditions. When accessing, browsing and using our website and / or when making a reservation, you fully accept these terms and conditions, expressly declaring that you have read, understood and accepted their content.

4. The user's use of the agency, brand, website and content, products, services, information and others, for personal or commercial purposes constitutes the user's obligation to indemnify Sunday Treasure, Lda. , hyperlinks, use, copy display, download, or reproduction of any content or information, software, products or services available on Hoteltick.com

5. Sunday Treasure, Lda. Reserves the right, at any time and without prior notice, to change these terms and conditions, so the user should always consult the updated version.

6. Sunday Treasure, Lda. Is not responsible for the access, other acts and reservation, made by minors, others who are incapacitated and disabled, or lack of powers of representation of all people whose personal data are entered when accessing, registering and reservation.

7. The customer must have updated personal identification documentation.

8. The Client is responsible for complying with governmental requirements regarding medical documents and the requirements for entry and exit and others, from to any destination.

9. The Agency also declines any responsibility related to the Client's travel, luggage and other belongings.


B) The service

10. Hoteltick.com is a website through which the user can make hotel reservations.

11. The final reservation through Hoteltick.com is dependent on the acceptance of the General Conditions, reservation policy and privacy policy.

12. Hoteltick.com acts as an intermediary in the contracting of accommodation and other services, with no contractual relationship with the customer until the reservation is confirmed.

13. After payment, the customer will receive the booking confirmation by email with all the details of the reservation and the respective voucher to present at the hotel on arrival.

14. Bookings paid with a deposit if cancelled the deposit amount is non refundable. Bookings made with a deposit the remaining payment of the booking needs to be done before the payment deadline as mentioned on the booking details, in case the payment is not done until the payment deadline the booking is automatically cancelled.

15. The Agency in no case can be held responsible for failures, errors or viruses in the connection to the website.

16. Also not being responsible for any losses or damages, direct or indirect, of the user, with regard to the information made available on the website.

17. The Agency does not undertake to save or preserve any content on the website, and may delete them at any time

18. The service is provided on the Web, so the Agency is not responsible for any failure in connectivity, failure to receive e-mails and / or the inherent impossibility of its use.

19. The Agency reserves the right, at any time, and without prior notice, to modify or discontinue, temporarily or permanently, your access to the website.

20. All information, namely facilities, classification and quality, and photographs related to the hotel units is provided directly by them. The Client must be aware that the characteristics indicated by the Hotels take into account the legislation and standards of his country and / or location.

21. Hotels are responsible for the information displayed, so the Hoteltick.com website is not responsible for any inaccuracies, discrepancies and lack of veracity, as well as for links presented by third parties.

22. At any time, and without prior notice, the Travel Agency reserves the right to remove or not display any information, or images, from the hotels on the website.

23. Hoteltick.com is not responsible for the quality, failures or non-compliance with the services provided by the Hotels.


C) Civil liability insurance

24. The liability of the Travel Agency Sunday Treasure, Lda., Arising from the assumed obligations, is guaranteed by civil liability insurance at Companhia de Seguros Allianz.


D) Doubts and Complaints

25. If you want to contact us, you can do so through the following email address: [email protected]